Lily AI Pricing

Frequently Asked Questions

• How do I know which plan is right for my business?

  • The problems you’re looking to solve, as well as your overall SKU count and technology maturity, will help drive which plan works best for your business.

     

    Lily Foundation is typically best for medium-to-large companies looking to improve the product digitization process, as well as basic site search and discovery capabilities.

     

    Lily Enterprise is an even more robust product attribution solution that provides extensive shopper-centric attributes to help boost search revenue, personalization and SEO/SEM.

     

    Lily Demand Intelligence is for demand forecasting and merchandise planning teams looking to improve demand prediction while helping to increase full-margin sales and decrease markdowns.

     

    We’re happy to help explain the differences to see which might work best for you and your team.

• What types of businesses use Lily AI?

  • Lily AI works with global brands, retailers and industry leaders of many sizes such as Bloomingdale’s, The Gap, Macy’s, thredUP, VF Corporation, Backcountry, JOOR and more. We help them inject robust product attribute data into their existing e-commerce stacks, which dramatically improves their on-site search, personalized product discovery, recommendations and demand forecasting, unlocking millions in new revenues.

• What kind of results do Lily AI customers see?

  • Because Lily AI allows retail e-commerce brands to start speaking in a language of customers, rather than merchants, the impact is exceptionally strong at every stage of the retail chain, from item set-up through SEO/SEM, on-site search, personalization and demand forecasting. Our customers typically see millions in top- and bottom-line impact. 

     

    Key measurements include, among others: increases in on-site conversion; increase in forecast accuracy; boosts in site engagement as well as an increase in average revenue per visitor. Our Customer Stories page provides some great examples.

• Will Lily AI work with my existing PIM and search vendors?

  • Lily AI has been built to be “tech-agnostic”, and makes any existing e-commerce stack better. There’s no need to rip & replace anything. Lily AI sends robust product and consumer data to all destination systems in the retail stack. Having a centralized PIM that can save our robust product attribution is beneficial, as is having an existing e-commerce search vendor that can now return much more relevant search results. 

• What is a domain team consultation?

  • Lily AI has a team of domain experts with extensive backgrounds in fashion, home, beauty, technology and retailing who work closely with our customers to build and extend their product taxonomies, all with an eye to ensuring that our customers’ needs and objectives are well-understood and ready to be met.

     

    This in-house team and their expansive range of backgrounds and experiences truly allows Lily AI customers to have a source of experts right at their door, and a consultation or consultations with them are a standard part of each package.

• What is the Lily AI core trends team?

  • For Lily AI customers on the Enterprise plan, we provide a quarterly look at industry trends and changes, all of which can greatly impact how products can and should be attributed to maximize discovery and sell-through. We have a team of domain experts with extensive backgrounds in fashion, home, beauty, technology and retailing who provide customized trend reports every 3 months to Lily Enterprise customers.